Marquise & Round Eternity Ring

Cancellations

Cancellation requests are not guaranteed and depend on the status of your order. Additionally, a cancellation fee of 5% of the product price will apply to all approved cancellations. To request a cancellation, please visit our CONTACT US page.

Returns

Returns will only be accepted within 28 days of the delivery date granted that the item(s) is in its original state.

The buyer will be entitled to a partial refund once the item(s) are returned successfully. The initial delivery fee is non-refundable, and a restocking fee (5% of the total transaction payment) will be deducted from the transaction amount.

The buyer is responsible for all shipping fees and the return address will be provided after the exchange is confirmed by the JONGLER Customer Service team. Please contact our customer service team before returning any product. For further information, please refer to our Term and Conditions.

Exchanges

Exchanges is available under the condition that the item(s) is unused and in brand new condition. Request for exchange can only be made within 28 days of the delivery date and subject to availability.

Please contact our customer service team before returning any product. For further information, please refer to our Term and Conditions.